Frequently Asked Questions

If you plan to have new Baseboards/Quarter Round installed, then it is recommended that the existing mouldings be removed before sanding takes place. If not, it is not always necessary to remove the existing mouldings.

It is advisable to remove the current baseboards and quarter round trim before sanding if you intend to install new ones. However, it’s not always mandatory to remove the existing moldings if you’re not planning to replace them.

The responsibility for proper protection and touch-up of baseboards and quarter rounds usually lies with the homeowner. If you’d like us to handle the touch-up, we’re happy to discuss options with you. Regarding staying in your home during refinishing, it depends on factors such as the scope of your project. For extensive projects involving the entire home, including hallways and stairs, it may be practical to schedule time away. However, if the project is limited to specific areas, staying in your home might be feasible. Consideration of finish or stain preferences may also influence your decision.

Our main wood-floor sander requires a 220-volt (40 AMP) connection for safety. Our professional crews are equipped to handle the proper hookup, ensuring safe electricity use. In some instances, electricians may be necessary for a proper connection if one is not already available.

Stains primarily provide color and minimal protection, while finishes contain protective resins and offer minimal color. Staining is not always necessary, but applying finish is essential. As for engineered floors, professional sanding may result in a loss of 1/32 of an inch, allowing 1-2 sandings with a 2mm veneer. However, refinishing floors will void the wear warranty.

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Lisa Lagani profile picture
Lisa Lagani
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Jason and his crew are amazing. They stained and fixed our stairs and railings to perfectly match our floors. A true work of art. We are very happy with the work. They are fast, efficient and very skilled. Highly recommend. Thank you for the great work.
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Jennifer Durrell profile picture
Jennifer Durrell
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Had an incredible experience with this company. Quick professional Forever and very knowledgeable!
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Alice Bosman profile picture
Alice Bosman
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Sept 2025 : After 30+ years ,our dated golden oak living room ,dinning room family room ,den and stair case had yellowed and aged and was in need of a make over . Jason and his team were amazing and did a better job than the builder had done!!!! Extremely precise, detailed, tidy and helpful with making design , product and colour choices.As well, patiently answering our many questions. Do not hesitate selecting this wonderful company , you will end up with an elegant result and love your house again !
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Constantine Petrou profile picture
Constantine Petrou
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Jason and the Wood and Stain team recently replaced our wooden spindles with wrought iron spindles and restained our 2 level staircase to a match our newly installed flooring. Their workmanship was outstanding. They matched the colour and finishing perfectly beyond our expectation. The team is professional, work in a clean environment and finished on time. We highly recommend them without hesitation.
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Marc profile picture
Marc
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Got Jason and his team to install a new stair case. Worked around my schedule and very detailed oriented. Would recommend them to anyone. Do you need
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Mumtaz Uppel profile picture
Mumtaz Uppel
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Jason and his team did a fantastic job staining our stairs. Communication and invoicing was quick and efficient. The quality of their work is excellent—the finish looks professional and has truly enhanced the look of our stairs. Highly recommend their services!
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Jane Carman profile picture
Jane Carman
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Jason and his crew are true craftsmen. They sanded & stained our floating oak staircase. They installed new iron spindles and wooden newel posts to update our staircase from a colonial to contemporary look. They also installed new doors with glass panels and baseboards as well as a new oak floor in our upper hallway. Our house was left virtually dust-free. Such a transformation and superb job! Jason was very good at returning calls and he is extra cautious to ascertain and confirm our expectations. The company website is inspiring and reassuring to see prior projects.
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Emily Lui profile picture
Emily Lui
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Jason and his team are very professional , hardworking and punctual. It was a pleasure to work with them and I highly recommend them . We had 2 floors of hardwood and stairs stripped and re-stained. Also remodelling of staircase.
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Michael Mahabal profile picture
Michael Mahabal
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Jason and his team did an amazing job with my staircase. Their attention to detail, care and pride in their work were second to none. Even when there was a miscommunication between Jason and I he always made sure his customer was happy and got what they wanted. I would highly recommend him for any services he provides. Also he leaves your house cleaner than when he got there, unlike most contractors.
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Anusha Rayen profile picture
Anusha Rayen
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It is not often that one can end a project feeling very happy about a job well done and Jason and his team are an exception. They are polite, neat, clean on time and meticulously paying attention to detail .. he even obliged me with an extra job on my baseboards and at a very reasonable price .. I have already recommended his expertise to many .. good job Jason and team.. thank you once again Milan & Anusha
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